Monday-Friday, 9:00am to 5:00pm

Standard Rate

HOURLY RATE: $90 (2-hour/$180 minimum, per appointment).

Additional fees and charges may apply (see below).

Weekend, Holiday and After-Hours Rates

HOURLY RATE: $135 (2-hour/$270 minimum, per appointment).

This rate applies to any appointment scheduled outside normal operating hours. Does not apply to scheduled appointments

that begin before 5pm and run late.

Additional fees and charges may apply (see below).

Additional Fees and Charges

RUSH FEE: $90 – Applies to same-day appointments (less than 24 hours notice).

CANCELLATION FEE: $180 – Applies to appointment cancelled with less than 24 hours notice.

TRAVEL FEE: $60 – Applies to areas outside a 40km radius from base of operations.

MISCELLANEOUS FEES – Additional off-site charges may apply for research, equipment purchases, manufacturer technical

support calls and other related support activities.

Miscellaneous charges will not be applied to invoice without prior discussion with client.

Phone Support

No charge for the first 15 minutes for clients in good standing; $30 per each 15 minute increment thereafter.

Phone support fee waived if call results in onsite appointment.

All times are rounded to the nearest quarter hour.

20% Off Hourly Rate for Non-Profits.

Sub-Contract and package rates are available upon request.